Policies and Procedures
Hygiene Policy
Health and Well Being:
Both the Massage Practitioner and clients are required to follow proper hygiene etiquette. Due to health and safety regulations, the therapist reserves the right to refuse treatment due to improper hygiene.
It's best not to arrive to your session with a full stomach as you may experience discomfort from the techniques and body positioning during the session.
It is ask that you do not come to your session under the influence of alcohol or drugs as these things may mask your body's ability to receive the work safely.
Sexual advances of ANY kind will not be tolerated and the massage session will be terminated immediately. Further, the patient will not be rescheduled or referred to another massage practitioner.
If you have a cold, flu, sore throat, stomach virus, poison ivy, skin rash or anything contagious – please reschedule your appointment.
All clients will be properly draped at all times. A full sheet is used to cover the body except the area being worked on.
Some clients may experience muscle soreness the next day (if firmer pressure was used in the session). This should not last more than two days.
Sanitations and Hygiene
All equipment and linens that come in contact with the client will be cleansed in an approved method.
Before and after each massage, the massage therapist’s hands and forearms will be washed with hot soapy water and a disinfecting solution.
Any breaks in the skin of the massage therapist will be covered with protective coverings.
The client will come to the massage therapy appointment clean. The client will inform the massage therapist of any breaks in the skin, and these areas will be avoided.
Should the massage therapist or the client contract a contagious disease that could be spread during the massage session, such as a cold, flu, or other droplet or airborne infection, each will inform the other. The decision to reschedule will be handled on a case-by case manner.
Medical Policy
Existing and New Medical Conditions
It is the responsibility of the client to keep the massage therapist informed of any medical treatment currently being taken, and to provide written permission from the physician, chiropractor, physical therapist, etc., that the massage may be continued.
The client must also keep the massage therapist informed of any changes in health conditions and any recent injuries that need to be either avoided or excused from a physician that massage treatment may continue.
Illness Policy
Holistic Massotherapy & Wellness is aware that clients can get sick and does ask for the clients to cancel/reschedule their appointments if they are not feeling well. We will also be inclined to cancel/reschedule appointments with a client if he/she is not feeling well. Receiving a massage while being sick with a common cold or influenza can worsen your symptoms and can possibly spread to the therapist and other clients. If you have any of these conditions please cancel/reschedule your appointment:
Diarrhea, Vomiting, Fever, Chicken Pox, Measles, Mumps, Meningitis, Hepatitis A, Conjunctivitis, Rubella, Head Lice, Impetigo, Influenza, Meningococcal Disease, Polio, Ringworm of the body, feet or scalp, Scabies, Thrush, Whooping Cough and the Common Cold.
Health Considerations
It is important that you inform your therapist if you are pregnant, have serious heart ailments, diabetes, high blood pressure, skin disorders, or any other medical conditions. If you have any of the conditions listed above, we recommend you consult your physician before scheduling any massage treatments.
Please ensure there is enough time to discuss all health considerations with your therapist prior to the beginning of the appointment. This allows us to provide you with a full session, tailored to your specific needs.
We highly discourage alcohol consumption prior to or immediately following massage and spa treatments. Please avoid immediate sun exposure prior to spa treatments and hot or cold stone therapy.
Exclusions
The treatments offered by Holistic Massotherapy & Wellness specifically exclude diagnosis, prescription, manipulation or adjustments of the human skeletal structure, or any other therapy, service or procedure which requires a license to practice physical therapy, chiropractic, osteopathy, psychotherapy, or any other profession or branch of medicine.
Contraindications (Situations where massage is not indicated)
Under certain medical conditions, massage/bodywork may not be advised, for example when a fever is present, indicating an infection. If a massage could be potentially harmful to a client’s condition, we reserve the right to decline to do the massage and there will be no charge to the client.
Additional Policies
Your “Right to Refuse” policy: It is your right to refuse or ask for modification of any massage procedure before or during the massage therapy session. If you are uncomfortable for any reason, you may ask the therapist to cease the massage and the session will end. When signing this document you are saying:“I agree to communicate with my therapist if I am uncomfortable in any way or if I refuse any massage procedure before or during the massage session.”
Draping Policy: The therapist will cover clients with sheets, towels and blankets to provide warmth, comfort and modesty. Genital areas and female breasts are covered at all times. Please communicate with the therapist if you are uncomfortable with the draping procedure, or if you are hot or cold.
Refund Policies
No Refunds on Deposits
All Sales are Final